Enhance Customer Communication: Streamline Your Business for Success
In the digital age, a business’s online presence is often the first point of contact with potential customers. A well-designed website can be a powerful tool for attracting and engaging visitors, but...
View ArticleClik here to view.
New Release: Almighty Support 1.1.0
Introducing new ways to securely and/or secretly share information between your Staff members and Staff members and Clients. What’s new? Private Ticket Note The Private Ticket Note is a dedicated...
View ArticleClik here to view.
New Release: Almighty Support 1.2.0
WooCommerce integration brings clients’ tickets into their Woo profiles and an agent-only list of clients’ purchases in the ticket sidebar. What’s new? WooCommerce integration WooCommerce Profile...
View ArticleNew Release: Almighty Support 1.3.0
Quality of Life release bringing you a few new features but most importantly improvements and bug fixes. What’s new? Login with username Admin can now allow username logins through the Almighty Support...
View ArticleClik here to view.
New Release: Almighty Support 1.3.1
Basic implementation of the “On Behalf” feature, with more to come soon. What’s new? Staff can now open tickets for Clients When creating a ticket, any Staff member (agent, manager, administrator) can...
View ArticleClik here to view.
New Release: Almighty Support 1.3.2
Major improvements to the “On Behalf” feature. What’s new? On Behalf: Client creation Creating Clients directly from the “New Ticket” form is now possible. The feature will kick in when creating a...
View ArticleNew Release: Almighty Support 1.3.3
Better Trash process. General interface & usability improvements. What’s new? Trashing & Trashed Tickets We have added a “trash” button next to the status selector, so unwanted Tickets can be...
View ArticleNew Release: Almighty Support 1.3.4
Further interface & usability improvements. What’s new? Interface & Usability We have added a hint letting you know if a Private Note was filled without the need to expand it. A reported issue...
View ArticleNew Release: Almighty Support 1.3.5
Improved guest flow & login screen What’s new? Continue as guest The administrator can now decide to disable the “continue as guest” feature which allows non-registered users to open tickets (and...
View ArticleClik here to view.
New Release: Almighty Support 1.3.6
Suggest related posts and articles from your own page, based on the Ticket title. What’s new? Suggest posts & articles when creating a Ticket To make sure users are presented with some solutions...
View ArticleNew Release: Almighty Support 1.3.7
Suggest related posts and articles from your own page, based on the Ticket title. What’s new? User preferences We added a simple User Preferences panel where they can change their email, password, name...
View ArticleClik here to view.
New Release: Almighty Support 1.4.0
Slack integration, saved tickets, mobile app beta and more. What’s new? Slack integration Slack is an amazing messaging app for teams used by hundreds of thousands of businesses. Not only it allows to...
View Article